I’m Jillian, a strategic product designer and former UX researcher who loves problem-solving and making things with real-world impact.
Currently designing for merchant experiences @ Grubhub
FEATURED WORK
Item substitutions
Enabling customers to select substitution preferences for grocery and convenience items in case they’re out of stock
Order tracking
A strategic, data-driven redesign of the order tracking experience, with a focus on improving overall clarity and trust
